Privacy Policy

707 Tintz ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website (707tintz.com) or interact with us through our forms, communications, or services.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of personal information:

Information you provide directly to us:

• Full name
• Phone number
• Email address
• Vehicle information or service location
• Service or project details you submit through our forms
• Communications you send us by phone, text, email, or web chat

Information collected automatically when you use our website:

• IP address and general geographic location (city or region)
• Device type, browser type, and operating system
• Pages visited on our website and time spent
• Referring website or advertisement source
• Cookies and similar tracking data

We do not knowingly collect personal information from anyone under 18 years of age.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested information
• Prepare and deliver estimates and quotes
• Schedule appointments
• Communicate with you about your project, service updates, and job status
• Provide customer support before, during, and after service
• Process payments and manage the business relationship
• Send transactional SMS messages if you have opted in (see Section 3)
• Send promotional SMS messages if you have separately opted in (see Section 3)
• Send email communications related to your inquiry or ongoing service
• Improve our website, services, and customer experience
• Measure the effectiveness of our advertising and marketing
• Comply with legal obligations, resolve disputes, and enforce our agreements
• Protect the security and integrity of our website and business

We do not sell your personal information to third parties for their independent marketing purposes.

3. SMS Communications

If you provide your phone number and check the SMS consent checkbox on our forms (or otherwise expressly opt in), you consent to receive SMS text messages from 707 Tintz.

Transactional SMS (opted in through our transactional consent checkbox) may include:

• Appointment confirmations and reminders
• Estimate and quote follow-ups
• Service updates and job status communications
• Customer support responses
• Post-service confirmations and review requests

Promotional SMS (opted in through our separate, optional marketing consent checkbox) may include:

• Seasonal service offers
• Special promotions and discounts
• Vehicle care tips and educational content

Message Terms:

• Message frequency varies based on your relationship with us and the services requested
• Message and data rates may apply, per your mobile carrier's plan
• You may opt out at any time by replying STOP to any message
• For assistance, reply HELP or contact us at (707) 694-9983
• Consent to receive SMS messages is not a condition of any purchase or service
• SMS consent, phone numbers, and related opt-in data are not shared, sold, or rented to third parties or affiliates for their marketing purposes

Mobile Information Sharing Statement: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you opt out of SMS messages, you may still receive transactional communications by phone call or email as necessary to conduct any agreed-upon services.

4. Analytics and Cookies

Our website may use cookies and similar technologies, along with standard website analytics tools, to understand how visitors interact with our site and to help us improve it. This may include information such as pages visited, time spent on the site, device and browser type, and referring source.

We may also use advertising and analytics platforms (such as social media or search advertising tools) to measure the performance of our marketing. Where such tools are in active use, we will keep this section updated to reflect exactly which platforms are collecting data through this site.

You can control or limit cookies through your browser settings at any time. Doing so may affect how parts of the website function.

5. How We Share Your Information

We do not sell your personal information. We share your information only in the limited circumstances described below:

Service providers. We share information with trusted third-party service providers who help us operate our business, including:

• Customer relationship management (CRM) and email/SMS delivery platforms
• Web hosting and website analytics providers
• Advertising platforms (as described in Section 4)
• Payment processors
• Professional advisors (accountants, attorneys, insurance providers)

These service providers are contractually obligated to use your information only for the services they provide to us and to protect it in accordance with applicable law.

Legal compliance and protection. We may share information when we believe in good faith that disclosure is necessary to comply with applicable laws, regulations, court orders, or subpoenas; enforce our Terms of Service or other agreements; protect the rights, property, or safety of 707 Tintz, our customers, employees, or others; or investigate or prevent fraud, security issues, or illegal activity.

Business transfers. If 707 Tintz is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any change in ownership or material change in the use of your information.

With your consent. We may share your information for other purposes when you have given us your consent to do so.

SMS opt-in data is never shared. As stated in Section 3, SMS consent, phone numbers, and related opt-in data are never shared, sold, or rented to any third party or affiliate for marketing or promotional purposes.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• Active customer records: for the duration of our business relationship and for a reasonable period afterward to service any warranty, dispute, or follow-up work
• Prospective leads and inquiries: typically up to 3 years from last contact, unless you request earlier deletion
• Financial and tax records: for the period required by applicable tax, accounting, and legal requirements (generally 7 years)
• Communications records (email, SMS, call logs): typically 2–3 years for customer service and legal purposes
• Website analytics data: in accordance with the retention settings of the analytics platforms used

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These safeguards include encryption of data transmitted through our website (SSL/TLS), access controls for our CRM and business systems, and reasonable review of our third-party service providers.

No system of transmission or storage is 100% secure. While we work to protect your personal information, we cannot guarantee absolute security. If we become aware of a data breach that materially affects your personal information, we will notify you and applicable regulators as required by law.

8. Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act ("CCPA") as amended by the California Privacy Rights Act ("CPRA"), including the right to know what personal information we've collected, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the "sale" or "sharing" of your personal information.

707 Tintz does not sell your personal information for money. Some sharing with advertising partners may qualify as "sharing" under CCPA/CPRA — you may opt out of this at any time by contacting us using the information below.

How to exercise your rights: Contact us by phone at (707) 694-9983 or email at [email protected]. We will verify your identity before responding to your request and will respond to verifiable requests within 45 days as required by law. There is no fee for exercising these rights.

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

9. Your Rights (All Users)

Regardless of where you live, you may also request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information (subject to legal and business retention requirements), and withdraw consent to any communications you have previously opted in to (including SMS and email marketing).

To exercise any of these rights, contact us using the information in Section 11.

10. Children's Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a child under 18 without verified parental consent, we will delete that information promptly.

11. Changes to This Privacy Policy

707 Tintz may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or for other reasons. When we make changes, we will post the updated policy on this page and update the "Last Updated" date above.

Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

707 Tintz
19670 8th St E, Sonoma, CA 95476
Phone: (707) 694-9983
Email: [email protected]
Website: 707tintz.com

For California privacy rights requests, please reference "CCPA Request" in your communication so we can process it appropriately.

This Privacy Policy was last updated on August 25, 2026, and is effective as of August 25, 2026.